DONATION AND GIFT REFUND AGREEMENT

This Donation and Gift Refund Policy and Agreement (the "Agreement") constitutes a legally binding agreement between The Fajiri Family Relief Foundation ("FFRF," "Organization," "we," "us," or "our") and any individual or entity making a donation or providing a gift ("Donor," "you," or "your").

For the purposes of this Agreement, "donations" and "gifts" include contributions made directly to FFRF, as well as contributions made to or for the benefit of any active Member through fundraising campaigns or goodwill-based direct giving conducted in alignment with FFRF's mission and core values.

By making a donation to FFRF and/or indicating your acceptance (including by selecting an acknowledgment checkbox), you confirm that you have read, understood, and agree to be bound by the terms of this Agreement.

1. PURPOSE OF DONATIONS

All donations made to FFRF are voluntary contributions intended to support the Organization's charitable and humanitarian purposes, initiatives, outreach programs, and operations, including but not limited to:

• Celebration Support & Gifting
• Healthcare & Medical Aid
• Homecare, Disability & Elderly Support
• Education & Skills Development
• Emergency & Disaster Relief
• Entrepreneur Initiatives & Support
• Food Security and Agriculture
• Housing & Shelter Assistance
• Humanitarian Outreach Programs
• Immigration & Refugee Settlement
• Sports Development and Wellness
• Unfair Treatment & Injustice Advocacy.

Donations may also be used for reasonable administrative, operational, compliance, safeguarding, technology, outreach, staffing, or governance costs necessary to support FFRF's mission.

Unless expressly agreed otherwise in writing, all donations are unrestricted and may be used at the discretion of the FFRF to further its charitable and humanitarian mission. Where the FFRF accepts a donation subject to a specific restriction, it will make reasonable efforts to apply the funds in accordance with that restriction. If the restricted purpose becomes impossible, impracticable, or inadvisable, FFRF reserves the right to reallocate such funds in a manner consistent with its charitable objectives and applicable law. However, FFRF shall not be liable for delays, interruptions, or inability to utilize or distribute donations caused by events beyond its reasonable control.

2. NO-REFUND POLICY

All donations are final and non-refundable, except as expressly provided in this Agreement or as required by applicable law.

By making a donation, you acknowledge and agree that:

• Donations are voluntary and irrevocable transfers of funds.
• No goods, services, or financial returns are provided in exchange, unless explicitly stated.
• The FFRF is not obligated to issue refunds once a donation has been processed, subject to applicable legal requirements.

3. LIMITED CIRCUMSTANCES FOR REFUNDS

The FFRF may, in its sole discretion, acting reasonably and in good faith, consider refund requests in the following limited circumstances:

4. REFUND REQUEST PROCEDURE

Refund requests must be submitted in writing within the applicable timeframe.

Submission Method:

Requests may be submitted via email or mail to the contact details provided below.

Required Information:

• Full name
• Contact information
• Transaction date and amount
• Payment method
• Reason for the request
• Supporting documentation (if applicable)

The FFRF reserves the right to request additional information reasonably necessary to evaluate the request. However, refund requests that remain incomplete or unsupported for an extended period may be closed without further action.

6. PROCESSING TIME

Approved refunds are typically processed within 7 to 30 business days, depending on the payment method and financial institution.

FFRF is not responsible for delays caused by third-party payment processors, banks, or card issuers.

Donations processed in different currencies may be subject to exchange rates, banking charges, transaction fees, or payment processor deductions beyond FFRF's control.

Payment processing services are provided by independent third-party payment processors. FFRF is not responsible for technical failures, interruptions, processing delays, banking errors, or security breaches attributable to third-party payment systems.

7. NON-REFUNDABLE CIRCUMSTANCES

Without limiting Section 2, refunds will not be issued in the following circumstances:

• Change of mind after making a donation or contribution.
• Dissatisfaction with the allocation or use of funds, provided they are used in accordance with FFRF's mission.
• Failure to participate in or benefit from programs funded by donations.
• Donations to campaigns or initiatives where funds have already been committed or expended.

8. TAX RECEIPTS

Where a refund is issued:

• Any associated charitable tax receipt will be cancelled or amended accordingly.
• You agree to comply with all applicable tax laws and reporting obligations.

All tax receipt practices will comply with the requirements of the Canada Revenue Agency and other applicable regulatory authorities.

9. COMPLIANCE WITH APPLICABLE LAW

Nothing in this Agreement limits or excludes any rights you may have under applicable consumer protection, charity, or other laws.

Where required by law, FFRF will provide refunds or remedies in accordance with its legal obligations. Electronic acceptance, digital acknowledgment, or online confirmation shall constitute legally binding consent to this Agreement. FFRF may retain donation records, receipts, communications, and related documentation for legal, audit, compliance, safeguarding, and operational purposes.

10. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law:

• The FFRF shall not be liable for any indirect, incidental, special, or consequential damages arising from or related to any donation.
• The FFRF makes no representations or warranties regarding the specific outcomes or impact of donations.
• Nothing in this Agreement excludes or limits liability that cannot be excluded under applicable law, including liability for fraud or gross negligence.
• Donors are solely responsible for exercising independent judgment before contributing to individual Member-related campaigns.

14. DISPUTE RESOLUTION

In the event of a dispute arising out of or relating to this Agreement:

• The parties shall first attempt to resolve the matter through good faith negotiations.
• If unresolved, the parties may mutually agree to engage in mediation.
• Where permitted by law and agreed by both parties, disputes may be resolved through binding arbitration.
• Nothing in this section restricts your right to seek remedies through the courts where permitted by law.

17. MEMBER-TO-MEMBER GIVING DISCLAIMER (IMPORTANT)

The FFRF may facilitate or support fundraising activities and goodwill-based contributions made to or for the benefit of individual Members. However, FFRF acts solely as a facilitating platform and is not a party to personal gift arrangements between Members. FFRF does not guarantee, control, or assume responsibility for the use, management, or outcome of funds transferred to individual Members. To the fullest extent permitted by applicable law:

• Donations or gifts made directly to Members are at the Donor's own discretion and risk.
• The FFRF shall not be liable for disputes, misuse of funds, or unmet expectations arising from such contributions.

18. CONTACT INFORMATION

All inquiries and refund requests should be directed to: